FAQ

FREQUENTLY ASKED QUESTIONS

Your guide to our care services, policies, and support.

What services do you provide?

Heritage Private Care provides compassionate, professional, and personalized home care services, including:

  • Stroke and Elderly care support
  •  Companionship amd Emotional Support
  • Personal care and hygiene support
  • Post-hospital recovery care
  • Dementia and Alzheimer’s support
  • Disability support services
  • Medication reminders
  • Respite care for family caregivers
  • Live-in and 24-hour care services
  • Palliative and end-of-life support
  • Domestic assistance and meal preparation

Our services are available to individuals of all ages who require care and support, including:

  • Children with special care needs
  • Adults recovering from illness or surgery
  • Individuals living with disabilities
  • Seniors and elderly persons requiring assistance with daily living

We begin with a free consultation and care assessment to understand your specific needs, preferences, health condition, and lifestyle. Based on this assessment, we recommend a personalized care plan designed to provide the right level of support.

You can contact Heritage Private Care through:
Email: info@heritageprivatecare.com
Telephome: +234 806 679 1293, +234 708 821 1240
Address : Hose 57, Road D, Sam Ewang Estate Abeokuta
Our care team will be happy to answer your questions and arrange a consultation.

Our fees vary depending on the type of care required, the duration of support, and the level of assistance needed. We provide transparent pricing and customized care packages following an initial assessment. Please contact us for a personalized quotation.

Yes. All our caregivers undergo rigorous screening and training before deployment. Our team includes caregivers with Auxiliary Nursing experience and Health Care Assistant qualifications. Continuous training ensures they remain up to date with best practices in caregiving, safety, infection prevention, and client support.

At Heritage Private Care, we believe that care should be delivered with dignity, compassion, respect, and professionalism. Our person-centred approach ensures every client receives support tailored to their unique needs while maintaining their independence and quality of life.

Yes. We work with qualified healthcare professionals and can facilitate access to doctors and other medical specialists when required. However, our primary services focus on professional caregiving and home care support.

Yes. Our carers can assist with light domestic duties such as:

  • Laundry
  • Meal preparation
  • Dishwashing
  • Light housekeeping
  • Grocery shopping
  • Organizing living spaces

These services are designed to help clients maintain a comfortable and safe home environment.

Yes. Most of our services are delivered in the comfort of the client’s home, helping individuals maintain independence while receiving professional care and support.

Absolutely. We offer live-in and 24-hour care services for clients who require continuous support and supervision. Care arrangements are tailored to meet each client’s individual needs.

The safety and wellbeing of our clients are our highest priorities. We achieve this through:

  • Thorough client assessments
  • Individualized care plans
  • Regular monitoring and supervision
  • Risk assessments within the home
  • Prompt reporting of health concerns
  • Clear communication with family members
  • Strict safeguarding and care protocols

Where possible, we carefully match clients with caregivers based on care needs, personality, language preferences, and compatibility to ensure a comfortable and positive caregiving relationship